Posts Tagged ‘visibility’

American Airlines features Jennifer Bagley as the Keynote for the WIAA Conference

Tuesday, March 30th, 2010

American Airlines features Jennifer Bagley as the Keynote for the WIAA Conference – Held at Flagship University 3-31-2010

How to use social media to enhance your professional and personal image.

Whether you work for yourself or someone else, it’s important to establish and maintain both a strong personal and professional online presence. Given the uncertain economic times, you should be actively engaged in how you present yourself to the world (wide web). It’s no secret that consumers are talking about brands through social media and social networking. The days where we are in control of our reputation are over. Your brand is simply what your customers, market, and employees think about you and your organization. The reality is social media and social networking are having an increasingly large impact on how your brand is perceived. Women are being pegged by advertisers and PR agencies as the new influencers. Brands are falling all over themselves trying to capitalize on the fact that women spend money and influence peers. If you are lucky enough to be female, a mom, and have a huge online following, the sky’s the limit.

Human beings have always gotten together, collaborated through their church groups and PTAs, told stories over coffee or over the backyard fence. Social media merely allows us to do what we’ve always done faster, better and with scale… From a persuasive standpoint, social media can be used to surface engagement opportunities and increase participation through building new social norms.

In other words, social media can increase the visibility of opportunities to engage and influences actions so that the visibility of said engagement acts as a catalyst for increased involvement. We’ve seen evidence of this type of engagement with the recent catastrophe in Haiti. When individuals see all their friends texting money to Haiti, they’re persuaded to do so as well.

In addition to overcoming hindrances to action, social tools help people to connect across cultural, social, and other barriers to interaction. For women in business, this is especially good news, as they often confront difficulties in securing capital, gaining access to key decision-makers, and finding opportunities to demonstrate their expertise. The “flattening” effect of social technologies allows women to develop relationships with people previously out of reach. They can demonstrate their expertise using blogs, webinars, and other social tools.

Come and join, Jennifer Bagley, a mother, wife and CEO of Compliments International a well known Social Media Marketing and Web Design Firm for this powerful presentation that could… change your life.

20 Goals for Business Social Media Use

Tuesday, December 15th, 2009

Here are some sample goals a business owner or manager might set for social media use. Once the goal is considered, then you can look at the tools that are out there and evaluate which ones will give you the best shot of achieving those goals.

20 Possible Goals

1. I’m a content provider, and I want to expand my reach.20 Goals for Business Social Media Use

2. I want my customers to be able to stay updated with news about my company.

3. I want to get to know my customers.

4. I want to promote my product.

5. I want to stay abreast of current news and trends.

6. I want to share my ideas with likeminded individuals.

7. I want to increase brand awareness.

8. I want to provide customer service and support easily.

9. I want to find a job.

10. I want to recruit.

11. I want people to like my brand.

12. I want to collaborate on business projects.

13. I want to directly sell a product.

14. I want to earn respect within my industry.

15. I am getting information overload, and I want to get organized.

16. I want to drive traffic to my site.

17. I want to attract advertisers and make money.

18. I want to get more involved with local prospects.

19. I want to get more involved with people on an international and global level.

20. I want to keep up with my competitors.

There are certainly more possible goals for business social media use out there. I’ve not even scratched the surface. What goals do you set for your social media efforts?

Let’s take a look at some of the goals you can strive towards:

Increased Brand Awareness. Content can be created and spread through social media to improve public perception of your brand by evoking specific qualities which make it distinct from others. For new websites or businesses, this pervasive visibility generates brand familiarity. Social media channels can rapidly generate word of mouth and buzz for most brands.
Reputation Management. The goal here is to positively influence the way a potential and existing customer/audience perceives your brand. Work of this nature is less push-orientated and may involve the creation of social media profiles and wikis that rank well on search engines for your brand name.
This also includes monitoring public forums and feedback channels to track and address what is said about your site. Some view this as social media optimization, although I would classify it as pull-marketing.

Improved Search Engine Rankings. When considered within a larger SEO and link building framework, content can be creatively developed and promoted for the purpose of obtaining links from the members of the social news websites.
This means you should primarily target social sites with the highest potential to give you links, instead of smaller-sized communities which only offer interested traffic. While important, your site’s profile need not be entirely relevant to the social media website in question; content can be created specifically to appeal to different audiences.

Increased Relevant Visitor Traffic. If you are only interested in getting interested visitors or users for your website, you should invest more time on social communities which have a high topical relevance.
The social site’s topical focus should be inline with what your site covers/offers. For example, instead of promoting your internet marketing articles through wide platform like Digg, try pushing it on more appropriate communities like Sphinn, because it will get you people who are more likely to follow your site.

Improve Sales for a Product or Service. To effectively increase your product sales, you should release your offer through an influencer who is respected in the community or work through a sponsorship model (contests etc.). Hard selling a social media audience through an overtly commercial profile is not advisable because it will come across as marketing spam.
One solution is to segment the market and focus on being the number one solution for specific user problems. Naturally, you should mostly target communities which are highly relevant to your niche focus because this increases the likelihood for traffic to convert.

Having distinctive goals allows you to embark on mini-campaigns which target specific communities to fulfill individual goals. For instance, you can run a link building campaign through Digg while simultaneously building brand awareness by leveraging social video communities like Youtube or Daily Motion.

Spitting up your campaigns will allow you to more easily examine the general ROI (returns on investment) for each community. Plotting and analyzing your achievements over time will allow you understand which social media channel fulfills your goals the best. This allows you to plan for future marketing initiatives.